Milie Terms of Service
The short version (plain English, not a substitute for the full terms)
- Milie charges real money. You pick a stake ($5–$500). Each day you miss any active goal, we charge your saved card that stake once, automatically, without asking you again. That money is kept by us. It is not a bet and nobody else wins it.
- A day ends at midnight in your time zone. Telling the coach you failed counts as a miss. A stake change starts the next day.
- No card, no charge. If there is no card on file, a missed day is recorded but never charged. A declined charge is not retried, and you never build up a debt.
- Refunds are not automatic. If you think a charge is wrong, email us within 30 days. Please talk to us before filing a chargeback.
- Mil, the coach, is an AI. It roasts you and uses mild swearing on purpose. It can be wrong, including about your goals and check-ins, and those records decide whether you are charged. Check them in the app. Mil is not a doctor, therapist, or advisor, and not a crisis service. In an emergency, call 911 or 988.
- Your chats and photos are sent to an outside AI provider so the coach can answer. Details are in the Privacy Policy.
- Friends can check you in. Anyone you are friends with can mark your goals done for the day, which stops that day’s charge for that goal.
- Deleting your account is immediate and permanent. Your account, goals, history, chats, and photos are erased right away and cannot be restored.
- Disputes go to individual arbitration, not court or class actions, unless you opt out within 30 days. See Section 19.
- You must be 18 or older and in the United States.
1. Agreement and acceptance
These Terms of Service (“Terms”) are a binding contract between you and Stanislav Martin Babak, an individual doing business as Milie (“Milie,” “we,” “us,” or “our”). They govern your use of the Milie mobile app and related services (the “Service”).
You accept these Terms when you check the box agreeing to them at sign-up, or when you continue with Sign in with Apple or Google Sign-In on a screen that presents these Terms, including the sign-in screen. By continuing with Apple or Google there, you confirm that you are 18 or older and accept these Terms. We record which version of the Terms you accepted and when. Our Privacy Policy explains how we handle your information and is part of how the Service works, so please read it too.
Please read Section 19 carefully. It requires you and us to resolve most disputes through binding individual arbitration and waives class actions and jury trials, unless you opt out within 30 days as described there.
If you do not agree to these Terms, do not use the Service.
2. Eligibility
- You must be at least 18 years old and able to form a binding contract.
- The Service is offered only in the United States. You must reside in the United States.
- You may hold only one account, and you must use it only for yourself.
- The information you give us must be accurate, and you must keep it accurate.
- You may not use the Service if we have previously terminated your account, or if you are barred from receiving services under U.S. law (see Section 14).
3. What Milie is (and isn’t)
Milie is an accountability app. You create goals by chatting with an AI coach called “Mil.” Each day, you check in with the coach for each goal, by chat and optionally by sending a photo as proof. You choose a “stake”: an amount of real money charged to your saved card for each day you miss.
No guarantee of results. Milie is a motivational tool. We do not promise that you will reach any goal, change any habit, or achieve any health, fitness, financial, or other outcome. Your results depend on you.
Set safe goals. You choose your goals. Do not set goals, or let a stake pressure you into activities, that could harm you or anyone else. Talk to a qualified professional before starting a new exercise, diet, or health-related routine or before stopping any medication or treatment.
Only stake what you can afford to lose. Charges can repeat daily (see Section 5).
We may change, add, or remove features of the Service at any time. We will give notice of changes to how stakes are charged as described in Section 5.11 and Section 21.
4. Your account
- You can create an account with an email address and password, or with Sign in with Apple or Google Sign-In (Google Sign-In is available on iOS).
- You are responsible for keeping your login credentials and your device secure, and for all activity under your account. Once you log in, the app stays signed in on that device for up to 30 days.
- You can reset your password with a code sent to your email. Reset codes expire after 10 minutes.
- Tell us right away at support@milieai.com if you believe someone has accessed your account without permission. Charges resulting from activity on your account before you tell us are your responsibility, except where the law says otherwise.
- Your time zone is taken from your device when you sign up or log in. It decides when your days start and end (see Section 5.2).
5. Stakes and charges
This section authorizes us to charge your card automatically, without asking you again each time. Please read it fully.
5.1 How stakes work
- You choose your stake during onboarding: any amount from $5 to $500 per missed day (preset options are $5, $10, $20, and $50, or a custom amount). If you do not pick one, the default is $10.
- For each missed day, we charge one flat stake, no matter how many goals you missed that day.
- All charges are in U.S. dollars.
- Nothing is charged when you sign up or when you save a card.
5.2 What counts as a missed day
- A “day” is a calendar day in the time zone recorded on your account. It ends at midnight in that time zone.
- A day is missed if any goal that was active and was created before that day began has no check-in recorded for that day. A goal you create today first counts tomorrow.
- A check-in is recorded when the coach records one during your conversation, or when a friend checks you in (see Section 9).
- Telling the coach you failed, skipped, or did not do a goal counts the same as not checking in. That day will be charged.
- When a day is checked. An automated system runs about once an hour. For each account, it checks the previous day normally within hours after midnight in your time zone, and no later than about 24 hours after that day ends, using the records in our system at the time of the check.
- A goal you delete before your day is checked does not count for that day, even if the day has already ended. (Other goals still count.)
- We do not currently send reminder notifications, and there are no skip days or “passes.” Keeping track of your check-ins is your responsibility.
5.3 Your authorization for automatic card charges
By saving a card in the app, you expressly authorize Stanislav Martin Babak and our payment processor, Stripe, to store your payment method and to charge it, without any further action or approval from you at the time of each charge (a “merchant-initiated” or “card-on-file” transaction), as follows:
- Amount: the stake in effect for the missed day ($5 to $500), once per missed day.
- Frequency: variable. A charge occurs only for days you miss, so the number of charges depends on your check-ins. Charges may happen on many or consecutive days.
- Timing: after the missed day ends, when the day is checked as described in Section 5.2. That normally happens within hours after midnight in your time zone, and no later than about 24 hours after the day ends.
- Duration: until you revoke this authorization (Section 5.6) or your account is deleted.
On your card statement, a charge will show a descriptor beginning with MILIE and including “STAKE.” The charge description identifies the missed date, for example “Milie stake — missed Fri Sep 26.”
You confirm that you are authorized to use the card you save and that the charges described here are permitted under your card agreement.
5.4 Saved cards, missing cards, and declined charges
- Cards are entered and saved through Stripe’s secure payment form. We do not receive or store your full card number. We store only Stripe’s customer and payment-method identifiers and your card brand and last four digits. Apple Pay and Google Pay are not offered.
- No card on file: a missed day is recorded, but not charged, and it will not be charged later if you add a card afterward.
- Declined charge: the charge is marked failed and we do not retry it. You will not owe it later.
- You never build up a balance or debt with us.
5.5 Changing your stake
You can change your stake in Settings at any time within the $5–$500 range. A change always takes effect at the start of your next day. A day that has already started is charged at the stake that was in effect when it started, including the day you make the change.
5.6 Revoking your authorization
Removing a card is not currently available inside the app. To revoke your authorization, you can:
- email support@milieai.com from the address on your account and ask us to remove your saved card; or
- delete your account (see Section 11).
A revocation by email takes effect once we have removed your card, which we will do within a reasonable time. A day that ended before the card was removed may still be charged. After removal, missed days are recorded but not charged, as described in Section 5.4.
5.7 Refunds
Stakes are not automatically refundable. Whether to issue a refund, in full or in part, is at our sole discretion, including in cases of technical problems or AI errors. Issuing a refund once does not commit us to refunding similar charges in the future. To ask for a refund, email support@milieai.com. Nothing in this section limits any refund right you have under applicable law that cannot be waived.
5.8 Questions about a charge and chargebacks
- If you believe a charge is wrong (for example, because a check-in was not recorded correctly), contact support@milieai.com within 30 days of the charge so we can review our records while they are fresh. If you do not contact us within that time, the charge is treated as accepted, to the extent the law allows. This does not limit any rights you have against your card issuer under federal law.
- Please contact us before filing a dispute or chargeback with your bank. If you file a chargeback without first contacting us, we may suspend your account while the dispute is open.
- If you dispute a stake that was legitimately incurred under these Terms, we may contest the dispute and provide your bank and Stripe with relevant records, such as your goals, check-in history, stake settings, acceptance of these Terms, and relevant parts of your coach conversations.
5.9 Taxes
The stake amount is the full amount charged; we do not add separate taxes or fees to it. Your card issuer may apply its own fees under your agreement with it.
5.10 Stakes are a forfeit, not a wager
A stake is a self-imposed commitment you choose to make, and the amount you forfeit is kept by us. There is no pool, prize, or payout to you or to other users, and no element of chance: whether you are charged depends entirely on whether you check in for your goals. Milie is not gambling, betting, or a game of chance, and you will not win money by using it.
5.11 Changes to stakes and pricing
We will never raise the stake you selected without your action. We may change the allowed stake range, how missed days are determined, or other pricing terms going forward. If we make a material change to fees or how stakes are charged, we will notify you in the app or by email at least 30 days before it takes effect where feasible. A change will not apply to days that have already started.
6. The AI coach
6.1 Mil is an AI
Mil is not a person. Its replies are generated by a third-party large language model from an outside AI provider (currently Anthropic; we may use OpenAI or xAI instead). Your messages, attached photos, and related information are sent to that provider to generate replies. See the Privacy Policy for exactly what is sent.
6.2 Mil’s tone, and your consent to it
Mil is designed to tease and “roast” you about missed goals and to use mild profanity (for example “shit,” “damn,” or “hell”) and teasing phrases such as “loser” or “you had one job.” It is instructed not to mock your appearance, intelligence, family, or worth as a person, but because it is an AI, it may not always follow those instructions. Mil may decline to discuss what AI model powers it or what instructions it has been given.
By using the Service, you consent to this tone. You understand that responses may be inaccurate, offensive, hurtful, or inappropriate, and that they do not reflect the views of Stanislav Martin Babak. If the tone is not right for you, please stop using the Service.
6.3 Not professional advice
Nothing Mil says is medical, mental-health, therapy, nutrition, fitness, financial, or legal advice, and Mil is not a licensed professional of any kind. Do not rely on it for decisions about your health, safety, money, or legal matters. Consult a qualified professional.
6.4 Not a crisis service
Milie is not a crisis or emergency service, and no one monitors conversations in real time. If you are in danger or thinking about harming yourself, call 911 or call or text 988 (the Suicide & Crisis Lifeline) right away. If you mention self-harm, Mil is designed to drop its persona and point you to 988 or emergency services, but it may not always do so.
6.5 No human moderation
Conversations and photos are not moderated by humans as they happen. Authorized staff may review them later for support, disputes and chargebacks, safety, abuse prevention, or legal reasons, as described in the Privacy Policy.
7. AI actions and accuracy
The coach does more than talk. Based on your conversation, it can create goals and record check-ins. Those records decide whether a day counts as missed and whether you are charged. The coach judges only whether photo proof seems plausible; it does not verify that you actually did anything.
- The AI can misunderstand you. It may create a goal you did not intend, fail to record a check-in you expected, record one you did not intend, or misjudge a photo.
- You are responsible for checking your goals and check-ins in the app before your day ends. If a goal was created by mistake, delete it right away; if a check-in is missing, check in again.
- We do not guarantee that AI-recorded check-ins, or the absence of a check-in, are accurate. Charges are based on the records in our system when the day is checked (see Section 5.2).
- If you think a charge resulted from an AI error, contact support@milieai.com within 30 days of the charge (Section 5.8). Any refund is at our discretion (Section 5.7).
8. Proof photos and your content
8.1 You own your content
“Your Content” means what you submit to the Service, including messages, goals, and photos. You keep ownership of Your Content.
8.2 The license you give us
You grant us a non-exclusive, worldwide, royalty-free license to host, store, copy, process, transmit, and display Your Content, and to disclose it to our service providers (including AI providers), solely to operate, provide, improve, and secure the Service, to handle support and disputes, and to comply with law. This license ends when Your Content is deleted from our systems, except for copies we are permitted to keep as described in the Privacy Policy. We do not use Your Content for advertising and we do not sell it.
8.3 Your promises about your content
You represent and agree that:
- you own, or have the rights needed to submit, Your Content, including every photo;
- you will not upload photos of other people without their consent;
- Your Content will not include anything illegal, sexually explicit, depicting minors in any inappropriate way, violent or graphic, hateful, harassing, or infringing anyone’s rights; and
- you will not include sensitive information you do not want processed by us and our providers. Goal text is free-form, so it may reveal things like health conditions; you choose what to write.
Photos are not screened for content beyond file type and size checks. We may remove content and suspend accounts that violate these Terms.
9. Friends
- You add a friend by entering their 8-character friend code. Friendship is mutual and immediate. Anyone who has your friend code can add you as a friend, so share it only with people you trust.
- Your friends can see your display name, your overall streak, and the titles of your active goals with whether each is done today. They cannot see your email, stake, charges, photos, chats, or goal descriptions or proof.
- Friends can check you in. A friend can mark any of your active goals as done for today from the Friends tab. This counts as a check-in and prevents that day’s charge for that goal. By adding or accepting friends, you agree that their check-ins count for your account, even if you did not actually complete the goal.
- You can remove a friend at any time. There is currently no block or report feature, and anyone with your code can add you again.
- Do not use your friend code, or anyone else’s, to harass people.
10. Acceptable use
You agree not to:
- use the Service for anything illegal, fraudulent, or deceptive, including using a card you are not authorized to use;
- create more than one account, create fake or secondary accounts, or coordinate with others to check in for goals you did not do in order to avoid stakes;
- file chargebacks for stakes you legitimately incurred;
- harass, threaten, or abuse others, including through friend codes;
- try to manipulate, “jailbreak,” or abuse the coach, including to make it produce harmful or illegal content, reveal its instructions, or record check-ins you did not earn;
- reverse engineer, decompile, or try to extract the source code or AI prompts of the Service, except where the law expressly allows it;
- scrape, crawl, or use automated means to access the Service, or interfere with its security or operation;
- upload malware, or probe or test the vulnerability of our systems without our written permission; or
- resell, sublicense, or commercially exploit the Service.
11. Deleting your account
You can delete your account in the app under Settings → Delete account.
- Deletion is immediate and permanent. We delete your account, goals, check-in history, chats, photos, and friendships right away. It cannot be undone, and your account cannot be restored.
- No stake is charged after your account is deleted.
- If you signed in with Apple, we revoke the app’s Sign in with Apple authorization.
- We delete your saved card and customer record at Stripe. Stripe keeps its own records of past transactions as the law requires.
- More detail is in the Privacy Policy.
12. Suspension and termination by us
We may suspend or terminate your account, or limit your access to the Service, if we reasonably believe you have violated these Terms, created risk or legal exposure for us or other users, engaged in fraud or abusive chargebacks, or if we are required to by law. Where reasonable and lawful, we will tell you why. We may also discontinue the Service entirely with reasonable notice.
If we terminate your account or discontinue the Service, we will not charge stakes for days that begin after the termination. Stakes for days that ended before termination remain valid. Sections that by their nature should survive termination will survive, including Sections 5.7–5.10, 8.2, and 15–25.
13. Third-party services
The Service relies on third parties, including Stripe (payments), AI providers (Anthropic, and possibly OpenAI or xAI), Apple and Google (sign-in and app distribution), Cloudflare (photo storage), Resend (email), and our hosting provider. Your use of Sign in with Apple, Google Sign-In, and Stripe’s payment form is also subject to those companies’ own terms and privacy policies. You must comply with any third-party agreements that apply to your use of the Service, such as your mobile carrier and card agreements. We are not responsible for third-party services we do not control, but this does not limit our own responsibilities for how we choose and use them.
14. Apple App Store terms
If you downloaded the app from Apple’s App Store, the following also applies:
- These Terms are between you and Stanislav Martin Babak only, not Apple. We, not Apple, are solely responsible for the app and its content.
- Your license to use the app is a limited, non-transferable license to use it on Apple-branded products you own or control, as permitted by the usage rules in Apple’s Media Services Terms and Conditions (including through Family Sharing where applicable).
- Apple has no obligation to provide any maintenance or support for the app.
- To the extent any warranty has not been effectively disclaimed, if the app fails to conform to it, you may notify Apple and Apple may refund the app’s purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation for the app, and any other claims, losses, liabilities, damages, costs, or expenses resulting from a failure to conform to a warranty are our responsibility, subject to these Terms.
- We, not Apple, are responsible for addressing any claims by you or a third party relating to the app or your use of it, including product liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims under consumer protection, privacy, or similar laws.
- If a third party claims that the app or your use of it infringes their intellectual property rights, we, not Apple, are solely responsible for investigating, defending, settling, and discharging that claim.
- You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- You must comply with applicable third-party terms (such as your wireless data agreement) when using the app.
- Apple and its subsidiaries are third-party beneficiaries of these Terms, and once you accept them, Apple has the right (and is deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
- Questions, complaints, or claims about the app: Stanislav Martin Babak, 1490 Market Street Apt 218, San Jose, CA, support@milieai.com.
Apps downloaded from Google Play are also subject to Google Play’s terms; Google is not a party to these Terms.
15. Intellectual property and feedback
The Service, including the app, the Milie and Mil names, characters, logos, designs, text, and software (but not Your Content), belongs to us or our licensors and is protected by law. We grant you a limited, revocable, non-exclusive, non-transferable license to use the app for your personal, non-commercial use under these Terms. All other rights are reserved.
If you send us ideas, suggestions, or feedback, you grant us the right to use them for any purpose without paying you or owing you anything.
16. Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, INCLUDING THE AI COACH AND ALL AI-GENERATED CONTENT, GOALS, AND CHECK-IN RECORDS, IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT AI OUTPUTS WILL BE ACCURATE, APPROPRIATE, OR INOFFENSIVE, THAT CHECK-INS WILL BE RECORDED AS YOU INTEND, OR THAT YOU WILL ACHIEVE ANY RESULT.
Some states do not allow the exclusion of implied warranties, so some of these exclusions may not apply to you.
17. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW: (A) STANISLAV MARTIN BABAK AND ANY EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THEIR POSSIBILITY; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (I) THE TOTAL STAKES YOU ACTUALLY PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (II) ONE HUNDRED U.S. DOLLARS ($100).
These limits apply regardless of the legal theory and even if a remedy fails of its essential purpose. They do not limit liability that cannot be limited under applicable law, such as, in some states, liability for gross negligence, fraud, intentional misconduct, or death or personal injury caused by negligence. Some states do not allow the exclusion or limitation of incidental or consequential damages, so some of these limits may not apply to you.
18. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Stanislav Martin Babak and any employees, contractors, and agents from third-party claims, and related losses, liabilities, and reasonable costs (including attorneys’ fees), arising out of Your Content (including photos of other people), your violation of these Terms, or your violation of anyone else’s rights or the law. We will notify you of any such claim and may control its defense at our own expense.
19. Dispute resolution and arbitration
Please read this section carefully. It affects your legal rights. It requires most disputes to be resolved through binding individual arbitration, waives your right to a jury trial and to participate in class actions, and explains how to opt out.
19.1 Informal resolution first
Before starting arbitration or a court case, you and we each agree to first try to resolve the dispute informally for at least 60 days. The party raising the dispute must send a written notice that includes the person’s name, the email address on the account (if any), a description of the dispute, and the relief requested, personally signed by that individual (not only by a lawyer). Send notices to us at support@milieai.com and 1490 Market Street Apt 218, San Jose, CA; we will send notices to the email on your account. If asked, each party will participate in an individual telephone or video conference to try to resolve the dispute. Statutes of limitations and filing-fee deadlines are tolled during this 60-day period. Following this process is a condition of starting arbitration.
19.2 Agreement to arbitrate
Except as stated in Section 19.4, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, any charge, or our relationship (including disputes about the scope, validity, or enforceability of this agreement to arbitrate) will be resolved by binding individual arbitration rather than in court. The arbitrator, not a court, decides questions of arbitrability, except that a court decides disputes about Sections 19.5 and 19.7 (the class and mass-arbitration provisions) and about the opt-out in Section 19.9.
19.3 Arbitration rules and procedure
- The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules in effect when the arbitration is filed, as modified by these Terms, and, where applicable, its Mass Arbitration Supplementary Rules. The rules are available at www.adr.org.
- Fees are paid as set out in the AAA’s consumer fee schedule; we will pay the fees the AAA rules require businesses to pay. If the arbitrator finds a claim frivolous or brought for an improper purpose, fees will be allocated as the AAA rules allow.
- The arbitration will take place in the county where you live, or by video, telephone, or written submissions, as the rules allow. A single arbitrator will decide the dispute and may award, on an individual basis, the same relief a court could award, but only in favor of the individual party seeking relief and only to the extent needed to provide relief on that party’s individual claim.
19.4 Exceptions
- Small claims: either party may bring an individual claim in small claims court if it qualifies and stays there.
- Intellectual property and injunctive relief: either party may bring a lawsuit in court for injunctive or equitable relief to stop unauthorized use or abuse of the Service or infringement of intellectual property rights.
19.5 Class action and jury trial waiver
YOU AND WE EACH AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. YOU AND WE EACH WAIVE THE RIGHT TO A JURY TRIAL.
19.6 Public injunctive relief
If a claim seeks public injunctive relief and a court determines that the restrictions in this section are unenforceable as to that relief, that request for relief will be severed and decided by a court only after the individual claims are resolved in arbitration.
19.7 Mass arbitration
If 25 or more similar demands for arbitration are filed against us or on behalf of claimants by the same or coordinated counsel or organizations, the AAA Mass Arbitration Supplementary Rules apply. To the extent permitted by those rules and the law, you and we agree that the cases will be administered in batches of up to 100 claimants, with one arbitrator assigned to each batch and one set of filing and administrative fees per batch, and that the parties will cooperate in good faith to implement this batching. Statutes of limitations are tolled for claims waiting to be heard in a later batch.
19.8 If the class waiver is unenforceable
If the class action waiver in Section 19.5 is found unenforceable as to any claim, then that claim, and only that claim, will be decided by a court as described in Section 20 and not in arbitration. Any remaining claims will still be arbitrated.
19.9 Your right to opt out
You may opt out of this agreement to arbitrate by emailing support@milieai.com within 30 days after you first accept these Terms, from the email address on your account (or including it), with your name and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms, and it does not affect any earlier arbitration agreement you made with us.
19.10 Federal Arbitration Act
These Terms involve interstate commerce, and the Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this Section 19.
19.11 Changes to this section
If we make a material change to this Section 19, we will give you at least 30 days’ notice. The change will not apply to any dispute for which a notice under Section 19.1 was already sent. If you reject the change by emailing support@milieai.com within 30 days after it takes effect, the prior version of this section will continue to apply to you.
20. Governing law and venue
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Section 19. This does not deprive you of the protection of any consumer protection law of your state of residence that cannot be waived by contract. For any claim not subject to arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in Santa Clara County, California, except for small claims actions brought in your county of residence.
21. Changes to these Terms
We may update these Terms. We will post the new version with a new “last updated” date and, for material changes, notify you in the app or by email. Material changes to fees, how stakes are charged, or the arbitration agreement will be given with at least 30 days’ notice where feasible, and will apply only going forward. We may ask you to accept updated Terms in the app. If you keep using the Service after a change takes effect, you accept the updated Terms. If you do not agree, stop using the Service and delete your account.
22. Electronic communications
You consent to receive agreements, notices, disclosures, and other communications from us electronically, in the app or by email to the address on your account, and you agree that they satisfy any legal requirement that they be in writing, consistent with the federal E-SIGN Act. You can access these Terms at any time at this page and can print or save them. You may withdraw consent to electronic communications by deleting your account; because the Service is provided electronically, we cannot provide it without this consent. Keep your email address current so you receive notices.
23. General terms
- Entire agreement: these Terms, together with the Privacy Policy and any terms presented in the app, are the entire agreement between you and us about the Service.
- Assignment: you may not transfer your rights under these Terms. We may assign them, including in a merger, acquisition, or sale of assets.
- Force majeure: we are not responsible for delays or failures caused by events beyond our reasonable control, such as outages of third-party providers, internet or power failures, natural disasters, or government action.
- Severability: if any provision is found unenforceable, it will be enforced to the maximum extent permitted and the rest of these Terms remain in effect (subject to Section 19.8).
- No waiver: our failure to enforce a provision is not a waiver of our right to do so later.
- No agency: nothing in these Terms creates a partnership, employment, or agency relationship.
- Headings and summaries: headings and the plain-language summary are for convenience and do not change the meaning of these Terms.
24. California and other state notices
California residents: under California Civil Code § 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. The Service is provided by Stanislav Martin Babak, 1490 Market Street Apt 218, San Jose, CA. Charges for the Service are the stakes described in Section 5; there are no other fees.
Other states: some states do not allow certain disclaimers, exclusions, or limitations of liability, or certain dispute-resolution terms. Where that is the case, those provisions apply to you only to the extent your state’s law allows.
25. Contact
Stanislav Martin Babak
1490 Market Street Apt 218
San Jose, CA
Email: support@milieai.com